AI Email Inbox
& Automation

Every strategy gets its own unique email address. AI automatically processes all incoming emails, drafts replies for follow-ups, and handles customs cases, audits, and master data workflows seamlessly.

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Email processing • Auto-replies • Workflow automation • Strategy-specific routing

AI Email Workflow

Live

Incoming Email

supplier@chemcorp.de → strategy-alpha.digicust.ai

📎 PDF

AI Processing

Analyzing content & extracting data

Auto Reply Sent

Professional response with case #DC-2024-0892

✅ Done

2m 14s

Processing Time

100%

Automated

24/7

Available

Trusted by customs professionals worldwide for automated email processing and workflow management

AI-Powered Email Automation

Advanced Email Processing & Workflow Automation

Our AI engine automatically processes emails, understands context, drafts replies, and initiates appropriate workflows for customs, audits, and master data management.

Intelligent Email Processing

Core Technology

Advanced AI reads, understands, and processes all incoming emails with context awareness and strategy-specific routing

Strategy-Specific Addresses

Unique Approach

Each strategy gets a unique email address ensuring proper routing and context preservation for all communications

Automated Reply Generation

Smart Automation

AI drafts professional replies when information is missing, follow-ups are needed, or confirmations are required

Multi-Workflow Processing

Comprehensive

Automatically processes customs cases, audits, master data, classifications, and other workflows based on email content

Document Integration

Seamless

Seamlessly processes email attachments and integrates documents into appropriate workflows and case files

Real-time Processing

Live Updates

Instant email processing with immediate workflow initiation and real-time status updates across all strategies

Complete Email History

Compliance

Full email trail and communication history maintained for audit purposes and compliance verification

API Integration

Developer Ready

Complete email inbox functionality available as API for seamless integration with existing email systems

Email Processing Features

Comprehensive Email Automation Features

From unique strategy email addresses to automated reply generation, our AI handles every aspect of email-driven customs workflows.

Unique Email per Strategy

🔥 Core Feature

Every strategy in Digicust receives its own unique email address for automated processing of all incoming communications

Dedicated email addresses

Strategy-specific routing

Automatic categorization

Context preservation

Seamless integration

Professional email format

Automatic Email Processing

AI-Powered

AI automatically processes all incoming emails to extract information, understand context, and initiate appropriate workflows

Content analysis and extraction

Document attachment processing

Context understanding

Workflow automation

Priority detection

Automated Reply Drafting

Smart Communication

When information is missing or follow-ups are needed, AI automatically drafts professional replies and follow-up emails

Professional reply generation

Missing information requests

Follow-up scheduling

Template customization

Multi-language support

Multi-Process Integration

Comprehensive

Automatically processes customs cases, audits, master data, and other workflows based on email content and strategy context

Customs case processing

Audit workflow initiation

Master data updates

Document classification

End-to-end automation

Automated Workflows

Multi-Process Email Automation

AI automatically identifies email content and triggers the appropriate workflow for customs cases, audits, master data, and communication management.

Customs Cases Processing

Automatic customs case creation and processing from email communications

Declaration processing

Document validation

Case file creation

Status updates

Compliance checking

Audit Workflow Automation

Automated audit initiation and processing based on email triggers

Audit case creation

Document collection

Risk assessment

Report generation

Follow-up automation

Master Data Management

Automatic master data updates and synchronization from email communications

Data extraction

Validation and verification

System updates

Change tracking

Approval workflows

Communication Automation

Automated email responses and communication workflows

Reply generation

Follow-up scheduling

Notification sending

Status communications

Escalation management

Real Example

Email Processing in Action

See how our AI processes a real customs document request email, automatically extracts information, and drafts a professional reply.

Incoming Email to Strategy

import-chemicals@strategy-alpha.digicust.ai

From: supplier@chemcorp.de
To: import-chemicals@strategy-alpha.digicust.ai
Subject: Certificate of Analysis - Shipment CH-2024-001

"Dear Import Team,

Please find attached the Certificate of Analysis for our shipment CH-2024-001 containing 500kg industrial cleaning agent (CAS: 64-17-5). The purity is 99.8% and meets all EU regulations. Could you please confirm receipt and let us know if any additional documentation is required for customs clearance?

Best regards,
Hans Mueller"

📎 Attachments Detected

Certificate_of_Analysis_CH-2024-001.pdf
Safety_Data_Sheet.pdf

🤖 AI Processing & Auto-Reply

Content Analysis

AI extracts: CAS number, quantity, purity, shipment ID

Document Processing

Attachments integrated into customs case file automatically

Workflow Initiated

Customs declaration automatically created with extracted data

Auto-Reply Sent

Professional confirmation email automatically sent to supplier

✅ Auto-Generated Reply

Subject: Re: Certificate of Analysis - Shipment CH-2024-001 [Case: #DC-2024-0892]

"Dear Hans,

Thank you for providing the Certificate of Analysis for shipment CH-2024-001. We have successfully received and processed your documentation.

Status Update:
• Customs case #DC-2024-0892 has been created
• All required documents have been integrated
• Declaration processing is underway

We will notify you once customs clearance is complete. Estimated processing time: 24-48 hours.

Best regards,
Digicust AI Assistant"

Complete Automation Achieved

2 Min Processing

Auto Case Created

Professional Reply

Full Audit Trail

Industry Applications

Comprehensive Use Cases

From customs brokers to trade compliance teams, our AI email inbox serves every sector with intelligent automation and professional communication.

Customs Brokers

Client email automation

Document request processing

Declaration status updates

Compliance communication

Audit response automation

Freight Forwarders

Shipment communication

Documentation workflows

Customer service automation

Partner coordination

Status update distribution

Import/Export Companies

Supplier communication

Order processing automation

Compliance documentation

Quality management

Certificate processing

Trade Compliance Teams

Regulation monitoring

Audit coordination

Documentation management

Team communication

Process automation

Complete JSON API Access

All Email Data Available as JSON

Every email processing result, auto-reply, and workflow status is available through our comprehensive JSON API for seamless system integration.

Live API Response

{ "email_id": "email_67890", "strategy_address": "import-chemicals@strategy-alpha.digicust.ai", "processing_status": "completed", "processing_time": "00:02:14", "extracted_data": { "shipment_id": "CH-2024-001", "cas_number": "64-17-5", "quantity": "500kg", "purity": "99.8%", "supplier": "ChemCorp GmbH" }, "attachments_processed": [ { "filename": "Certificate_of_Analysis_CH-2024-001.pdf", "type": "certificate", "status": "processed", "extracted_fields": 15 } ], "workflows_triggered": [ { "type": "customs_case", "case_id": "DC-2024-0892", "status": "active", "priority": "normal" } ], "auto_reply": { "sent": true, "timestamp": "2024-12-17T10:32:45Z", "type": "confirmation_with_case_number", "language": "en" }, "audit_trail": { "processing_steps": 8, "compliance_checks": "passed", "risk_assessment": "low" } }

API Integration Benefits

Real-time Processing Status

Get live updates on email processing and workflow status

Complete Data Extraction

Access all extracted information and metadata in structured format

Workflow Integration

Seamlessly integrate with existing systems and workflows

Audit Trail Access

Complete processing history for compliance and verification

🚀 Enterprise Ready

RESTful API with authentication, rate limiting, and comprehensive documentation for enterprise integration.

AI Email Inbox& Automation