Nowadays, volatile, uncertain, complex and ambiguous (VUCA-) markets are changing rapidly. As a result, companies appear and disappear at a pace that is breath-taking. In order to extend the lifetime of Digicust’s and its customers success, it is a part of the company’s vision to always consider management innovation in a VUCA world.

Moreover, abilities have to be developed in providing ecosystem and network entrepreneurship, that is, leading from the forefront, by arranging new markets and new domains to shape the future, rather than just reacting to change. In order to meet these requirements, Digicust applies cutting-edge tech-nologies, such as cloud computing, robotic process automation, artificial intelligence and blockchain.

Therefore, main goals are to sense surprises that impact customers and facilitate value co-creation and to anticipate where customer needs will be in the future.Instead of treating innovation as a one-off activity, Digicust requires its employees to be skilled in change management and builds strong leadership capabilities to envision and drive digital transformation in today’s society and business.