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Digicust to Expand AI Agents for Customs to Belgium and the Netherlands

ByBernhard Klug
Updated: January 29, 20254 min read

Digicust, an Austrian deep tech startup and pioneer in AI agents for customs automation, has announced plans to launch its innovative AI agents for customs clearance in Belgium and the Netherlands by the end of 2025. This strategic initiative is being carried out in parallel with an in-depth market study to gain a thorough understanding of market dynamics and customer requirements in Belgium.

Strategic Expansion Supported by aws Program

Support for the expansion comes from the Austria Wirtschaftsservice (aws) "aws Technologie-Internationalisierung Programm" which highlights the strategic importance and innovative potential of this initiative. After a highly successful market entry in Germany last year, Digicust is now positioning itself strategically to become the leading provider of AI agents for customs clearance solutions.

Leadership Vision for European Market Dominance

"Expanding into Belgium and the Netherlands is the logical next step in our growth journey," said Borisav Parmakovic, CEO of Digicust. "These markets are strategically vital due to their role as major European gateways for international trade. Our advanced AI customs agents streamline processes, significantly reduce errors, and provide substantial cost savings, positioning our clients at the forefront of customs digitization."

Comprehensive Market Analysis Strategy

The concurrent market study is led by Bernhard Klug, who emphasized: "Our comprehensive analysis is not just about understanding market conditions; it's about actively engaging with potential customers and partners from day one."

Advanced AI Technology Capabilities

Digicust's AI agents automate complex customs processes including:

Core Automation Features
  • Complex customs documentation - Automated generation and validation
  • Tariff classification - AI-powered HS code determination
  • Compliance checks - Real-time regulatory validation
  • Fraud detection - Advanced pattern recognition and risk assessment
Operational Benefits
  • 24/7 customs clearance - Continuous processing capabilities
  • Drastically reduced manual workloads - Up to 30% efficiency improvements
  • Increased operational efficiency - Streamlined workflow automation
  • Enhanced security - Advanced threat detection and prevention
  • Improved supply chain speed - Faster processing and clearance times
Seamless Integration Advantage

This cutting-edge technology integrates seamlessly into existing software solutions, offering rapid adoption and immediate benefits for businesses of all sizes.

Strategic Market Positioning

Belgium and the Netherlands represent critical European trade hubs, making them ideal markets for Digicust's expansion strategy. The countries serve as major gateways for international commerce, with significant volumes of customs declarations and complex trade requirements that can benefit from AI automation.

Future Outlook

This expansion represents a significant milestone in Digicust's journey to become the leading AI customs automation provider across Europe. The success in Germany has provided valuable insights and proven market demand for intelligent customs solutions.

About Digicust FlexCo

Founded in 2020 and headquartered at Vienna Airport, Digicust is revolutionizing customs clearance through AI-powered solutions, enabling businesses to automate, simplify, and accelerate customs processes with unmatched accuracy and efficiency.


Press Contact:
Bernhard Klug, MSc – Head of Marketing
Email: marketing@digicust.com
Website: www.digicust.com

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